Case Study: Movistar creates a digital ecosystem for physical shops with Localistico

Movistar becomes Telco country leader in reviews per store with Localistico

Movistar, a major telecommunications company, faced the challenge of managing customer reviews across its physical locations and creating a digital storefront to improve its local search presence. They partnered with Localistico to collect and populate all reviews in a single platform while also developing a store locator and SEO-optimized landing pages for each shop.

Working with Localistico, Movistar implemented an integrated solution for review management and store pages. This allowed them to better understand customer concerns through automated replies, improve internal processes, and enhance the customer journey. The project resulted in Movistar becoming the country's telecom leader in reviews per store, significantly boosting its search engine rankings and local engagement.

Movistar