Case Study: Erie County achieves streamlined short-term rental tax collection with Localgov

How Erie County, Ohio Stays On Top of Short-Term Rentals with Localgov

Erie County, Ohio, a region heavily reliant on tourism, faced a significant challenge following 2018 legislative changes that required it to collect lodging taxes from short-term rental hosts. The county auditor's office lacked an automated system, relying on inefficient paper forms and manual data entry, and did not have a clear picture of how many rental properties existed. To modernize and solve this, they partnered with the vendor Localgov and implemented its online tax-remittance platform.

Localgov provided a customized, user-friendly solution that allowed taxpayers to register and remit payments to both the county and municipalities simultaneously through a single online form. This streamlined process resulted in quicker, more consistent tax collection directly into government accounts, significantly reducing administrative costs and staff time spent on processing. The implementation led to high satisfaction from both constituents and Erie County employees, with Localgov providing ongoing support to ensure continued success.

Erie County

Brenda Hurst

Chief Fiscal Officer