Case Study: Big Square Achieves a 10% Boost in Online Sales with LocalExpress

Big Square boosts online sales 10% with LocalExpress

Big Square, a popular local ethnic-centric grocery store in Los Angeles, faced challenges in scaling its online grocery business. They needed to improve operational flow, enhance order collection efficiency, and boost customer satisfaction with their e-commerce platform. To address this, they partnered with vendor LocalExpress for its comprehensive eCommerce solution.

LocalExpress implemented its user-friendly platform, which integrated directly with Big Square's existing POS system, saving significant costs. The solution provided efficient order processing and powerful reporting features. This partnership led to a 10% increase in online sales over the past year and extended the store's delivery reach to 15 miles, all while receiving positive customer feedback on the improved shopping experience.

Big Square