Locad
25 Case Studies
Case Study: Subminimal achieves next-day delivery with Locad
A Locad Case Study
How Subminimal Started Offering Next-Day Delivery with Locad
Subminimal, a Singapore-based brand specializing in beautifully designed coffee products like the NanoFoamer, faced the challenge of managing its own logistics and fulfillment. Founder Dominic Symons knew this was not his strength, and slow shipping times were causing customer complaints. To focus on his core competencies of design and marketing, he sought to outsource this to a qualified third-party logistics provider (3PL), leading him to partner with Locad for their fulfillment service.
By implementing Locad's fulfillment solution, Subminimal drastically improved its delivery speed, now able to offer next-day delivery for many orders. This resulted in a 150% increase in delivery speed, which significantly boosted customer satisfaction. The partnership with Locad provided peace of mind and freed up Dominic's time to focus on product development and growth, knowing the logistics infrastructure can scale with his business.
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Subminimal
Dominic Symons
Founder and CEO