Case Study: Saipo boosts fulfillment speed and sales with Locad

How Saipo is gaining back productive hours and winning sales with Locad Fulfillment

Saipo, a skincare brand based in the Philippines, faced significant logistical challenges as it grew its e-commerce presence. The company struggled with a high seller cancellation rate that hurt its marketplace ratings, a lack of storage space, and insufficient fulfillment expertise. These pain points were consuming productive hours that could have been spent on product development and marketing. To overcome these hurdles, Saipo turned to the vendor Locad for a fulfillment solution.

By implementing the Locad Logistics Engine, Saipo centralized its operations across multiple marketplaces. The Locad solution provided vast storage space for increased SKU production and delivered real-time, actionable insights. This partnership resulted in Saipo reducing its shipping times from 3-5 days down to 1-2.5 days, slashing its cancellation rate, and achieving a 99% Positive Seller Rating on Lazada Philippines. These improvements directly contributed to an increase in overall sales and freed the team to focus on frontend tasks and expansion.

Saipo

Ludwig Tayona

Chief Executive Officer