Case Study: PhoenixLab Doubles E-Commerce Sales with Locad

How PhoenixLab Doubled Their E-Commerce Sales with Locad

PhoenixLab, an online store selling work-from-home gadgets, faced significant challenges with its manual fulfillment processes. As a one-person operation, founder Edmark Gruezo was spending excessive time managing logistics and coordinating with his previous fulfillment partner, which hindered his ability to expand to new sales channels. This lack of automation and the poor packaging that led to customer complaints were major roadblocks to the company's e-commerce growth.

By implementing LOCAD's technology platform and end-to-end fulfillment services, PhoenixLab automated its operations. The LOCAD dashboard provided crucial cross-platform integration, allowing Edmark to manage multiple marketplaces from a single view. This solution enabled PhoenixLab to double its overall sales and achieve an 80% sales increase on Lazada. Furthermore, customer satisfaction greatly improved, with a 50% increase in positive ratings on packaging, and the business could smoothly handle major sale events without any logistical issues.

PhoenixLab

Edmark Gruezo

Founder