Case Study: MuscleU achieves 70% faster fulfillment across Australia with Locad

How MuscleU Expanded to Nationwide Shipping in Australia with Locad

MuscleU, an Australian supplement company, faced challenges in fulfilling online orders efficiently and affordably across the nation. Their previous one-man operation in Queensland was unable to scale with their e-commerce growth, struggling with slow fulfillment speeds and high shipping costs to wider parts of Australia. They turned to the logistics provider Locad for a fulfillment solution.

Locad provided MuscleU with access to its network of carriers and its technology dashboard for full transparency. This solution enabled MuscleU to affordably expand its shipping reach to all of Australia. The results included a 70% faster fulfillment process, with 95% of orders now shipped within 90 minutes, and a 75% improvement in customer service response times.