Case Study: Profi achieves 13% higher customer spend with Lobyco's digital loyalty platform

Profi boosts member spend 13% with Lobyco

Profi, a leading grocery retailer in Romania, faced the challenge of evolving its customer loyalty program beyond printed vouchers to create a digital ecosystem that would drive more customers to its stores. To achieve this, Profi partnered with the vendor Lobyco to develop a strategic digital loyalty platform.

Lobyco implemented a comprehensive loyalty app for Profi, which was launched in 2022. The solution led to exceptional results, with member sign-ups exceeding expectations by four times within eight months of the public launch. The vendor Lobyco helped drive significant business impact, as customers using the app spent 13% more, demonstrating the platform's effectiveness in increasing customer engagement and sales.

Profi