Case Study: Samkaup reduces festival queues with self-checkout from Lobyco

Samkaup - Customer Case Study

The Icelandic retailer Samkaup faced the challenge of managing extremely high customer volumes at a local store during the bustling Dalvik Fish Festival, which draws crowds of 20,000 people. To prevent long queues and ensure seamless operations, they partnered with the vendor Lobyco to implement a new self-checkout solution.

Lobyco orchestrated the self-checkout setup and optimized the store's physical infrastructure for the event. The solution successfully streamlined the shopping experience for festival-goers. A key result was that self-checkouts handled a peak of 28% of all transactions on the busiest day, effectively mitigating queues.

Samkaup