Case Study: Quadient strengthens visitor security and privacy with LobbyGuard Visitor Management

Quadient Screens and Tracks Visitors, Ensures Security with LobbyGuard® Visitor Management

Quadient, a mail, parcel, customer experience, and business processes/document management company with U.S. headquarters in Milford, CT, needed to replace an insecure paper visitor logbook that exposed visitor and vendor information to anyone at the front desk. The company was concerned about privacy gaps, security risks, and the possibility of data or intellectual property breaches.

Quadient implemented LobbyGuard’s automated visitor management system, including self-service kiosks with ID scanning, automatic notifications, and recordkeeping for visitor screening and check-in. The solution improved front-desk efficiency and security at both its Connecticut headquarters and Texas customer service center, helping staff quickly verify who is in the building and reduce the risk of unauthorized access; Quadient reports the product has been enthusiastically accepted and says, “We love LobbyGuard!”

Quadient

Suzanne Bostick

Vertical Marketing Manager