Case Study: Ross Video achieves rock-solid load balancer reliability in broadcast media with Loadbalancer.org

Ross Video improves load balancer reliability in high performance broadcast media solutions

Ross Video, a supplier of broadcast and live‑video production systems used by major broadcasters and platforms, was facing unacceptable load balancer failures and warranty/support problems with its previous vendor. Seeking a more reliable product and a dependable partner, Ross Video selected Loadbalancer.org and its appliances (Enterprise R20, with options for Enterprise 10G and the Enterprise VA MAX virtual appliance) to replace the failing units and support its Inception and Streamline solutions.

Loadbalancer.org integrated the Enterprise R20 into Ross Video’s solutions, provided a bespoke reseller licensing option (allowing customer upgrades to the 10G or VA MAX appliances), and collaborated on tailored deployment guides and professional support. The outcome: rock‑solid reliability from Loadbalancer.org — zero returns and zero field failures in over a year — happier end customers and reduced support burden for Ross Video.

Ross Video

Shawn Snider

Director of Product Management