Case Study: Reno Diagnostic Centers achieves 100% availability of patient data and medical images with Loadbalancer.org Enterprise R20

Reno Diagnostic Centers maintains 100% availability of patient data and medical images

Reno Diagnostic Centers, a Nevada outpatient radiology and medical imaging provider, needed dependable access to two mission‑critical systems — a Radiology Information System (RIS) and a Picture Archive and Communication System (PACS) — which were previously supported by two separate load balancers. They turned to Loadbalancer.org and deployed Loadbalancer.org Enterprise R20 appliances to consolidate and stabilize traffic for both applications.

Loadbalancer.org implemented a single high‑availability pair of Enterprise R20 devices to load balance RIS and PACS at Layer 4 and Layer 7, delivering 100% application availability, optimal performance for over 5,900 users per year, and a 50% reduction in load balancing costs by removing the extra appliance. The solution also simplified maintenance, avoided out‑of‑hours updates, and provided exceptional support, with Reno Diagnostic Centers reporting flawless operation since deployment.

Reno Diagnostic Centers

Ronald Milbank

Information Technology Director