Case Study: 4ways achieves maximum scalability and ultra-reliability for Merge PACS and IBM iCEA with Loadbalancer.org

IBM recommends Loadbalancer.org to 4ways for maximum scalability and ultra-reliability across its Merge PACS and iCEA platform

4ways, a UK market leader in remote radiology reporting that supports over 70 NHS Trusts across 160 sites, faced the critical challenge of ensuring uninterrupted, fast access to diagnostic images from primary and contingency data centers while performing maintenance and handling high user loads. IBM recommended Loadbalancer.org to make 4ways’ IBM Merge PACS and IBM iConnect Enterprise Archive (iCEA) platforms scalable and ultra-reliable; the chosen solution was two Loadbalancer.org Enterprise 10G appliances.

Loadbalancer.org deployed the two Enterprise 10G appliances in an active‑passive configuration to provide fast, redundant load balancing (VIPs for multiple LAN/WAN IPs), instant failover between data centers in minutes, and the ability to perform maintenance without interrupting clinicians. The implementation delivered higher uptime and scalability for the Merge PACS and iCEA environments, improved performance under heavy load, and quick, simple deployment and ongoing support from Loadbalancer.org.

4ways

William Cheung

Infrastructure Manager