Case Study: Giacom achieves high availability for 130,000 hosted Exchange users with Loadbalancer.org Enterprise Ultra

Giacom delivers high availability hosted Exchange services for 130,000 users

Giacom, a leading cloud services provider for IT resellers, needed to ensure high availability for its Signature Hosted Exchange platform used by 130,000+ users while simplifying an environment that spanned Exchange 2010, 2013 and 2016 with multiple vendor load balancers. To address this risk and complexity, Giacom selected Loadbalancer.org’s Enterprise Ultra appliances.

Loadbalancer.org deployed pairs of Enterprise Ultra appliances in two datacenters and Giacom migrated its Exchange deployments and Anti‑Spam service onto the single platform. As a result, Giacom consolidated multi‑vendor systems into one solution, reduced maintenance effort by about four to five hours per month, achieved consistent high availability and performance for 130,000 users, and gained scalable capacity and reliable support from Loadbalancer.org.

Giacom

John Burton

Lead Hosted Services Engineer