Case Study: Câmara Municipal de Lisboa achieves clearer citizen navigation with LOAD

Câmara Municipal De Lisboa delivers a scalable design system with LOAD

The Câmara Municipal de Lisboa (CML) faced the challenge of providing a clear digital experience for its diverse users due to a website with a complex structure, scattered information, and visual inconsistencies. The vendor, LOAD, was engaged to undertake a comprehensive UX and UI design project to address these issues and redesign the municipal authority's website.

LOAD conducted workshops to define the project's approach and created a new, intuitive information architecture. The solution included a complete design system with a component library, which ensured visual consistency and accessibility. As a result, LOAD delivered a fresher, more dynamic website with simpler navigation and a strategic design system built to support the digital product's future evolution and scalability autonomously for CML.

Câmara Municipal De Lisboa