Case Study: Buchanan Group achieves standardized, compliant training and cuts costs 50% with LMS365

Buchanan Group standardizes training with LMS365 in a highly regulated industry

Buchanan Group, an Indianapolis-based funeral, cemetery and related services organization, struggled with an unreliable, costly LMS that made regulatory training difficult to deliver and track. The legacy funeral-specific site suffered frequent technical issues, lacked trade-specific SCORM content (forcing hard in‑house creation), and imposed a heavy manual burden on administrators, risking compliance and inconsistent employee training.

Buchanan implemented LMS365 (built on SharePoint/Office 365) for ~350 users, streamlining course creation with video-plus-acknowledgement workflows, SCORM support, automated reminders, manager reporting, mobile access and phishing-remediation integration. The move cut training costs by half, eliminated manual enrollment errors, increased uptime and accessibility, made ad hoc and security training effortless, and produced more knowledgeable, compliant employees while benefiting from continuous product updates and Microsoft Teams integration.

Buchanan Group

John Meyer

VP of Information Technology