Case Study: Healthcare Environment Company achieves scalable, simulation-based business continuity and 40x reach with Living Security

Scaling Business Continuity Through Human Risk Management

Healthcare Environment Company, a Midwest research-driven healthcare organization with more than 80,000 employees, faced a resilience gap: detailed BC/DR documentation existed but teams lacked practiced decision-making. Manual failover tests, siloed task owners, and tabletop exercises left human readiness untested, so the organization partnered with Living Security to move from static plans to rehearsal-based readiness.

Living Security co-developed a human risk–driven model that turned BC/DR plans into scalable, simulation-based learning experiences, embedded feedback loops, and extended training to business and clinical leaders while measuring real behavioral readiness. The Living Security program delivered measurable impact—40× reach, scaled mitigation impact from 5 to 225, and teams completing the program are 3× more likely to proactively update continuity plans within 90 days—unifying human risk metrics, increasing readiness, and lowering cost.