Case Study: Mount Sinai Health System achieves stronger caregiver engagement with LiveWorld's Navigating Dementia online community

Mount Sinai Health System builds a dementia community with LiveWorld, reaching 1,000 members in 90 days

Mount Sinai Health System sought to better connect with its community and provide compassionate, continuous care for dementia patients and their caregivers. Their challenge was to meet people where they were online instead of requiring them to come to the hospital. To address this, they partnered with LiveWorld.

LiveWorld created the Navigating Dementia online community on Facebook. This solution provided practical advice and emotional support, guided by geriatric experts. The program successfully changed the patient-hospital relationship from occasional to ongoing. Key results for Mount Sinai included over 1,000 members, 252 actively engaged people, and 669 posts within the first 90 days.

Mount Sinai Health System