Case Study: Penn State Sports Museum enhances visitor engagement with Livewire Digital touchscreen kiosk solutions

Penn State University - Customer Case Study

Penn State University's All-Sports Museum faced the challenge of managing a massive amount of sports data on its outdated kiosks. Updating information was difficult and time-consuming, and the museum needed a modern, user-friendly system to remotely manage interactive content for its visitors. To address this, they partnered with vendor Livewire Digital.

Livewire Digital implemented its eConcierge CMS with a Sports Management add-on across seven new touchscreen kiosks. This solution provided a centralized, searchable database and a web-based interface for easy remote management by museum staff. The new kiosks enhanced the visitor experience by providing easy access to historical sports data and helped the museum differentiate itself, with the director noting the system's ability to store vast information and make it publicly searchable.

Penn State University

Ken Hickman

Director of the Museum