Case Study: a leading diagnostic testing, information and service center recovers lost revenue with Livewire Digital cash payment kiosks

Leading Diagnostic Testing, Information and Service Center - Customer Case Study

Livewire Digital provided a payment solution for a major diagnostic testing, information, and service center with over 2,000 locations. The client was losing thousands of dollars annually by only accepting cards or checks, which excluded patients without bank accounts and led to numerous unpaid invoices.

The implemented solution was a self-service cash payment kiosk designed for secure armored car access. Livewire's kiosk provided a user-friendly way for patients to pay with cash, came with 24/7 remote monitoring, and delivered real-time transaction reports. This allowed the client to regain lost revenue from previously unpaid invoices and unbanked patients.