Case Study: Horizon Blue Cross Blue Shield of New Jersey streamlines HR and payroll access with Livewire Digital kiosks

Horizon Blue Cross Blue Shield of New Jersey - Customer Case Study

Horizon Blue Cross Blue Shield of New Jersey, a healthcare provider, faced the challenge of eliminating the printing of HR and payroll documents while still making that information accessible to employees, many of whom did not have regular computer access. This initiative was driven by a need to reduce mounting forms and printing costs.

Livewire Digital provided the solution with electronic kiosks featuring security-filtered screens, privacy panels, and session activation mats to ensure employee privacy. The implementation was a huge success and was quickly accepted throughout the organization. Horizon Blue Cross reported a definite return on their investment in a very short period of time, leading to plans for a broader rollout and expansion of the solution to other companies.

Horizon Blue Cross Blue Shield of New Jersey

Denita Walker

Project Manager