Case Study: Haydn Zug’s Restaurant boosts gift certificate sales with Livewire Digital kiosk solutions

Haydn Zug’s - Customer Case Study

Livewire Digital provided a solution for Haydn Zug’s, a long-standing fine dining restaurant in Pennsylvania. The restaurant’s challenge was finding a cost-effective way to sell gift certificates year-round beyond its rural location, as previous seasonal kiosks in a local mall were successful but incurred high labor costs that were not sustainable outside the holiday season.

The vendor, Livewire Digital, developed a customized unattended kiosk using its existing ticketing software and remote management network. This solution maintained the restaurant's colonial brand image while enabling secure, unattended gift certificate sales. The kiosk resulted in a significant jump in holiday sales, with Haydn Zug’s achieving a return on investment within the first eight weeks and subsequently considering expansion to other locations.

Haydn Zug’s