Case Study: Colorado Ski Country USA streamlines ski ticket sales with Livewire Digital kiosk software

Colorado Ski Country USA - Customer Case Study

Colorado Ski Country USA, a collaborative group of Colorado ski resorts, faced significant inefficiencies in their manual, consignment-based ski ticket distribution system. This costly and time-consuming process, managed by both the resorts and hundreds of local retailers, involved pre-printing tickets, led to settlement delays, high shrinkage, and long customer wait times. They partnered with vendor Livewire Digital to implement an automated solution using their Enterprise Kiosk Software to overcome these challenges.

Livewire Digital developed a self-service kiosk and POS system that allowed resorts to configure and update ticket types and pricing digitally. The solution enabled on-demand ticket printing at nearly 200 retail locations, drastically reducing wait times for consumers and freeing staff to focus on other sales. The implementation resulted in Livewire's software powering the annual sale of millions of dollars worth of tickets, providing all parties with real-time sales reporting and eliminating the burdens of the previous manual process.

Colorado Ski Country USA