Case Study: GA Governor's Office of Highway Safety achieves 99.99% SLA and streamlined task and time tracking with Livetecs' TimeLive

GA Governor’s Office of Highway Safety - Customer Case Study

GA Governor’s Office of Highway Safety is a medium-sized public safety organization dedicated to reducing road incidents by providing data, analysis and education to citizens. Facing the need for robust SLAs and better task/time tracking, they partnered with Livetecs and adopted TimeLive Cloud services to secure a 99.99% service-level agreement and improve project oversight.

Livetecs implemented TimeLive Cloud services to centralize task and time tracking; as a result, the GA Governor’s Office of Highway Safety achieved the required 99.99% SLA, removed workflow discrepancies, reduced wasted time and resources, and enabled supervisors to monitor projects more easily for smoother, more efficient program delivery.

GA Governor’s Office of Highway Safety