Case Study: GuruMD Achieves High-Quality HIPAA-Compliant Telehealth Video with LiveSwitch

GuruMD Uses LiveSwitch to Provide Video Conferencing to Their Patients

GuruMD is a virtual medicine platform that connects patients with board-certified doctors, and it set out to build a HIPAA-compliant telehealth platform with best-in-class video quality. The company needed a flexible, synchronous video conferencing system that would work across devices and support a better care experience with shorter waits, improved outcomes, and higher patient satisfaction.

GuruMD chose LiveSwitch’s WebRTC video conferencing SDK to power its virtual care application, and its developers were able to integrate the platform smoothly with up-to-date APIs and support from the LiveSwitch team. Using LiveSwitch, GuruMD launched a beta telehealth service that received strong patient feedback, with patients praising the ease of use and video quality; the case study also highlights waiting times of 12 minutes for GuruMD versus a 62-minute national average.

GuruMD

Clinton Osborn

Co-Founder