Case Study: Jarvis Legal achieves higher webinar attendance and lead acquisition with Livestorm

Jarvis Boosts Onboarding with 60% Customer Participation

Jarvis Legal, a Paris-based SaaS business management solution for law firms (11–50 employees), needed a better way to onboard and train users and capture leads beyond one-to-one phone support. They turned to Livestorm's webinar platform to deliver simple, low‑tech-friendly training and public sessions that introduce the company and product without forcing prospects onto sales calls.

Using Livestorm, Jarvis Legal shifted onboarding to short, interactive webinars that doubled as lead generation: attendance rates climbed to about 50–60% of registrants (vs. an expected 20–30%), and webinars became a strong top-of-funnel channel. Livestorm’s ease of use and reliable room access, combined with promotion via Intercom popups, improved conversion and allowed Jarvis Legal to train customers more efficiently while capturing new leads.

Jarvis Legal

Coralie Lohéac

Product Owner