Case Study: Kaleta Group organizes sales and speeds up customer service with Livespace CRM

Kaleta Group organizes sales in 6 months with Livespace

Kaleta Group, a family-owned business selling professional refrigeration equipment, faced a challenge with scattered sales data across an outdated proprietary CRM and Excel spreadsheets. This disorganization led to time-consuming information gathering, a lack of a single source of truth, and difficult handovers between its small sales team. To address this, they implemented the Livespace CRM platform.

The solution involved implementing Livespace to create structured sales processes for both dealers and end customers, synchronizing email inboxes, and utilizing automations. As a result, the team at Kaleta Group achieved a single source of truth, significantly reduced the time spent preparing for meetings and offers, and enabled seamless handovers. Livespace helped the team respond faster to customer inquiries and freed up time by eliminating the need to gather information from multiple scattered sources.

Kaleta Group