Case Study: Open Nexus saves thousands of man-hours with Livespace CRM

How sales automation helped Open Nexus save thousands of hours a year

Open Nexus, a provider of procurement solutions for governments and institutions, faced a significant challenge with its previous CRM, which lacked automation and a clear sales process. This forced their team to manually handle every aspect of sales, client implementation, and maintenance, which was highly inefficient. They turned to Livespace CRM to find a solution for these workflow problems.

By implementing Livespace, Open Nexus gained an intuitive platform integrated with Zapier, allowing them to automate tasks without developer help. The solution automated activities like data entry, contract creation, and invoicing, saving over an hour per potential customer. This resulted in the savings of over 1,500 man-hours in 1.5 years and the automation of 20,000 monthly tasks, a workload equivalent to two full-time employees. Livespace enabled the team to focus on building client relationships instead of administrative work.

Open Nexus

Jędrzej Anuszkiewicz-Michałek

Software Project Manager