Case Study: Collin Street Bakery streamlines global gift shopping with liveSite

Collin Street Bakery - Customer Case Study

Collin Street Bakery, a leader in the gourmet gift business, required a robust and reliable e-commerce platform to handle its massive online order volume for perishable treats. They turned to the vendor liveSite to power their website, which needed to seamlessly manage complex orders and integrate with their existing on-premise systems without downtime.

liveSite implemented a comprehensive solution that included building out their e-commerce platform and writing custom middleware for secure integration. This allowed online orders to flow directly into the bakery's fulfillment system and supported unique features like a Gift List for easy reordering. The results were highly successful; the site has never lost an order or gone offline for maintenance, even while processing several orders per second for over a million customers during peak times. liveSite also provided customized solutions for retail kiosks and tablet-based inventory management, saving the bakery additional technology costs.

Collin Street Bakery

Darlene Johnston

VP Marketing