Case Study: RocketLink achieves 40% more paid subscriptions with LiveSession

How RocketLink got 40% more paid subscriptions thanks to LiveSession

RocketLink, a link shortening and retargeting platform, needed a better way to understand user behavior, diagnose hard-to-reproduce bugs, and improve onboarding and conversion. The company was using LiveSession session replay to watch how visitors and customers interacted with its homepage and app, especially where users got stuck or dropped off.

With LiveSession, RocketLink identified issues like confusing pixel-ID input, discount code formatting problems, and a broken onboarding checklist step, then used those insights to improve UX and guidance. As a result, RocketLink reported a 110% increase in sign-ups, over 40% more paid subscriptions, and a 40% reduction in churn.

RocketLink

Wojciech Jasnos

Chief Executive Officer