Case Study: Plaxonic achieves 25% time savings and up to 18% conversion growth with LiveSession

How Plaxonic Technologies gained 25% time savings and recognition from many customers, using LiveSession

Plaxonic Technologies, an IT and BPM solutions company, needed a better way to understand how visitors interacted with its customers’ websites and to identify where UX, design, and conversion problems were happening. To gain clearer insight into customer journeys and support more data-driven recommendations, Plaxonic turned to LiveSession’s session tracking and website behavior analysis product.

With LiveSession, Plaxonic integrated session recordings quickly across client websites and used the data to analyze traffic sources, exit points, clicks, rage clicks, and website sections visited most often. The solution helped LiveSession’s customer Plaxonic save 25% of team worktime, improve efficiency, and deliver recommendations that led to up to 18% conversion rate growth for clients.

Plaxonic

Aditya Sharma

Chief Technology Officer