Case Study: Major Healthcare Company improves employee safety reporting with LiveSafe

A major healthcare client has leveraged LiveSafe to improve employee engagement in daily safety and security monitoring

Major Healthcare Company, one of the 10 largest pediatric healthcare providers in the United States, needed a better way to encourage employees to report safety and security concerns in real time. Despite regular training, patrols, call boxes, and a 9-1-1 style dispatch system, many employees hesitated to contact security when they saw something unusual, often waiting until long after the fact to mention suspicious activity or potential risks. LiveSafe helped address this gap with a simple, easy-to-use reporting channel for employees.

Using the LiveSafe platform, Major Healthcare Company enabled proactive, and sometimes anonymous or silent, reporting of threats, unauthorized visitors, and other security issues, along with SafeWalk support for employees working late or overnight. LiveSafe expanded the security team’s visibility, helped them assess tips faster, and allowed officers to respond sooner when needed, reducing delays and surprises. The Director of Security said LiveSafe was “another opportunity to invest in their safety” for 7,000 employees, reinforcing a culture of safety and employee engagement across campus.