Case Study: S-Force boosts cart recovery and recovered sales with LiveRecover

S-Force - Customer Case Study

-Force, an eCommerce brand, was struggling with a high rate of abandoned shopping carts, which was preventing potential sales from being completed. To address this challenge, they partnered with LiveRecover to enhance their cart recovery strategy.

By implementing LiveRecover's service that uses real human agents to send personalized SMS follow-ups, S-Force achieved significant results. This approach led to 502 recovered orders, generating $62,088 in additional revenue and accounting for 4.63% of their total sales. LiveRecover's solution also helped reduce their cart abandonment rate by an estimated 30-40%.

S-Force

Austin Gayne

Chief Executive Officer