Case Study: Nailboo achieves 25x ROI and recovers $70K with LiveRecover

Nailboos Q1 Performance using LiveRecover

Nailboo, a brand known for its at-home dip powder nail systems, faced a challenge converting hesitant first-time buyers. Shoppers were abandoning their carts due to a lack of confidence in the product's application process, which automated email and SMS reminders could not address. They turned to LiveRecover for a solution to this specific problem.

LiveRecover deployed agents trained as nail experts to engage these shoppers via real-time SMS conversations. These agents provided encouragement and practical advice, effectively removing the barrier to purchase. This human-powered solution from LiveRecover delivered significant results, including $70,000 in recovered revenue and an exceptional 25x return on investment, which represented 5.6% of Nailboo's total revenue for the quarter.

Nailboos

Yenney

Head Of Retention