Case Study: a large online company recovers 6.4x more abandoned checkouts with LiveRecover

How a popular online deals site recovered 6.4x more abandoned checkouts with P2P SMS

The customer, a large online company operating as a popular online deals site, was facing the common challenge of shopping cart abandonment. They partnered with the vendor, LiveRecover, to address this issue using its P2P SMS service to recapture lost sales opportunities.

LiveRecover implemented a strategy of using real-time, human-powered SMS conversations to engage with customers who had abandoned their checkouts. This solution was highly successful, enabling the large online company to recover 6.4 times more abandoned checkouts. The impressive results significantly boosted their revenue recovery efforts.