Case Study: NOW Foods achieves 50% B2B ordering efficiency with Liventus' custom B2B ordering system

NOW Foods boosts B2B efficiency 50% with Liventus

NOW Foods faced significant challenges with an outdated, manual order process reliant on faxes and phone calls. This inefficient system was time-consuming, prone to errors, and hindered productivity for both NOW Foods and its clients. To overcome this, NOW Foods partnered with vendor Liventus for a custom B2B ordering system.

Liventus developed and implemented a custom online B2B ordering system integrated with NOW Foods' Oracle ERP. This solution streamlined the entire process, allowing clients to place orders digitally. The results were substantial: over 50% of NOW Foods' B2B business is now processed through the new system, errors were eliminated, efficiency soared, and the improved customer experience contributed to increased sales and sustainable growth.

NOW Foods