Case Study: Cisco achieves higher engagement and 20% more time on site with Livefyre

Cisco - Customer Case Study

Adobe Experience Manager Livefyre is a capability that helps brands turn the vast, authentic content people share across the web into a steady stream of high-quality material for their sites. Facing the challenge of sourcing, moderating and publishing user-generated content at scale—without heavy coding or legal risk—companies want to boost engagement, time on site and customer loyalty while driving measurable business impact.

Livefyre discovers, organizes, tags and publishes social content directly into Experience Manager, with AEM Assets integration, real-time collaboration, rights management and robust moderation. The result: recognized leadership in the Forrester Wave, measurable lifts (≈20% more time on site, 28% higher engagement per industry studies) and strong customer trust in earned media—illustrated by clients who now surface UGC they couldn’t create in-house.

Cisco

Carmen Shirkey Collins

Social Media Manager