Case Study: The Bizmarketing Group achieves 24/7 customer engagement and smarter lead prequalification with LiveAdmins

The Bizmarketing Group Enhances Reengagement with LiveAdmins Live Chat

The Bizmarketing Group, a UAE‑based direct marketing and CRM firm with operations in the UAE, UK, Philippines and KSA, struggled with missed opportunities due to no off‑hours support, difficulty filtering hot leads during business hours, maintaining chat logs, and reengaging lost prospects. To address these gaps they engaged LiveAdmins and its live chat service.

LiveAdmins deployed its flagship live chat technology and round‑the‑clock chat agents to provide 24/7 assistance, prequalify leads, and deliver instant chat transcripts after every session, enabling intelligent visitor reengagement. As a result, The Bizmarketing Group gained continuous coverage to capture more opportunities, improved lead filtering, and reliable chat logs for follow‑up—measurable impacts attributed to LiveAdmins.

The Bizmarketing Group

Mark Mogridge

Managing Director