Case Study: Virtuzone achieves higher conversion rates and better lead capture with LiveAdmins

LiveAdmins Chat Services Help Virtuzone Improve Conversion Rates

Virtuzone, founded in 2009 to help startups and entrepreneurs set up companies in the UAE, needed a way to better engage online visitors, give specific answers to prospective clients, and overcome customers’ reluctance to share contact information. To address these challenges they partnered with LiveAdmins and implemented LiveAdmins’ personalized live chat software and services.

LiveAdmins deployed proactive chat agents and its flagship live chat platform to engage visitors, deliver instant updates, and capture customer details. The solution provided full chat transcripts and clear insight into client needs; Virtuzone reports visitors became more comfortable revealing credentials and that interactions became faster and more efficient thanks to LiveAdmins.

Virtuzone

Gemma Kennedy

Company Formation Specialist