Case Study: Leisure Days Gatineau achieves increased online engagement and 24/7 multilingual customer support with LiveAdmins

Leisure Days Gatineau Enables Customers to Explore New Frontiers with Live Chat Support

Leisure Days Gatineau, Québec’s and Canada’s largest RV dealer, needed a seamless, personalized support experience for nationwide website visitors who often have questions while browsing. To re-engage visitors, provide round‑the‑clock assistance, and make first-time online customers comfortable asking for help, Leisure Days Gatineau turned to LiveAdmins’ live chat solution.

LiveAdmins implemented multilingual (French/English) live chat with proactive visitor engagement, dedicated 24/7 chat agents, chat monitoring, live video chat and CRM integration to handle inquiries in real time. The LiveAdmins deployment delivered a measurable increase in online visitor engagement and improved user experience, while providing continuous, responsive support for Leisure Days Gatineau’s customers.

Leisure Days Gatineau

Alain Vegiard

Internet Director