LiveAdmins
13 Case Studies
A LiveAdmins Case Study
Kruse Law, a criminal and DUI law firm founded in 1993 with four locations across Ontario, needed a way to engage website visitors 24/7, qualify online leads, and schedule appointments to avoid losing urgent after-hours prospects. To address this gap, Kruse Law partnered with LiveAdmins to deploy a 24/7 real-time live chat service on their website.
LiveAdmins provided scripted chat agents who qualify potential clients, schedule appointments, and pass along intake details to Kruse Law’s team. Since partnering in 2015, LiveAdmins’ proactive chat support has increased the number of leads, boosted sales intake calls and new client sign-ups every month, and helped drive higher overall revenue for the firm.
Mike Kruse
Chief Executive Officer