Case Study: Kensington Exclusive Properties achieves 24/7 interactive customer engagement with LiveAdmins live chat

Kensington Exclusive Properties Creates an interactive User Experience with LiveAdmins

Kensington Exclusive Properties, a Dubai-based real estate firm established in 2005, sought to create a more interactive online experience by enabling direct, real-time engagement with website visitors and providing proactive, fast customer support. To meet this need they adopted LiveAdmins live chat to deliver continuous, on-site assistance.

LiveAdmins implemented a 24/7 proactive live chat solution that provides personalized engagement and rapid response times, improving online visitor engagement and overall user experience. The LiveAdmins service delivered round-the-clock support, increased customer satisfaction and has become an integral part of Kensington Exclusive Properties’ sales process.

Kensington Exclusive Properties

Mario Volpi

Chief Sales Officer