Case Study: Exclusive Links achieves 24/7 customer engagement with LiveAdmins live chat

Exclusive Links Increases Customer Engagement with LiveAdmins

Exclusive Links, a Dubai-based real estate broker founded in 2005, needed a 24/7 live chat solution to provide uninterrupted, proactive support and re-engage website visitors outside office hours. They selected LiveAdmins' live chat technology to address gaps in after-hours coverage, personalized service, and ongoing customer engagement.

LiveAdmins implemented its flagship live chat service with dedicated round‑the‑clock agents, proactive messaging and chat transcripts for follow-up. As a result, Exclusive Links achieved continuous online support, increased customer engagement and improved visitor re‑engagement, while transcripts gave the team a complete view of conversations for effective follow‑ups — outcomes the customer cites as a key benefit of LiveAdmins.

Exclusive Links

Zarah Evans

Managing Partner