Case Study: A.M. Sun Solar achieves 24/7 customer support and increased lead conversion with LiveAdmins live chat

A.M. Sun Solar Increases Leads With LiveAdmins Live Chat

A.M. Sun Solar, a custom residential and commercial solar provider on California’s Central Coast, needed a personalized, real-time support solution to better engage a broad online audience and cover after‑hours visitors. To solve gaps in immediacy, personalization and unattended website traffic, A.M. Sun Solar partnered with LiveAdmins and implemented LiveAdmins live chat and a 24/7 customer support solution.

LiveAdmins deployed round‑the‑clock live chat agents, proactive outreach, chat transcripts and lead alerts to capture and redirect website visitors to A.M. Sun Solar’s sales team. As a result, LiveAdmins increased online leads and closed more deals, provided continuous customer service, and generated enough sales from website chats to more than cover the cost of the service.

A.M. Sun Solar

Brian Potter

Director of Marketing