Case Study: Veradigm achieves better network visibility and faster troubleshooting with LiveAction

Veradigm improves root-cause analysis and meets SLAs with confidence using LiveAction

Veradigm, a large enterprise SaaS company in the computer software industry, struggled with a lack of access and visibility into the granular details of their WAN environment. To address this challenge, they chose LiveAction as their network performance monitoring (NPM) solution.

LiveAction provided Veradigm with granular flow data analysis, flow playback for troubleshooting, and a unified dashboard for a single-pane-of-glass view. This solution delivered faster problem diagnosis, improved operational efficiency, and the confidence to meet SLAs. As a result, Veradigm prevented network and application downtime and achieved business growth.

Veradigm