Case Study: U.S. Public School District improves student experience with LiveAction

U.S. Public School District Improves Student Experience through Enhanced Network Visibility

U.S. Public School District faced growing network performance challenges as it moved to SaaS-based testing and online teaching, but it lacked a private data center and had limited visibility into student experience. The district needed a way to identify network issues before test days and reduce slowdowns that affected students, teachers, and staff. LiveAction helped address this with its LiveNX network performance management and LiveUX user experience monitoring solutions.

LiveAction implemented LiveNX to improve network visibility and prioritize test traffic with QoS, while LiveUX provided deeper insight into the student experience through synthetic testing across schools. As a result, the district improved network reliability on test days, reduced potential downtime and lost productivity, increased IT productivity, and simplified operations for more than 175,000 students.