Case Study: a state and local government improves VoIP troubleshooting with LiveAction

state & local government improves network visibility and performance reporting with LiveAction

A state & local government agency needed a tool to monitor QoS markings on packets to assist in troubleshooting issues with their VoIP system. They sought better visibility into end-to-end network and application performance, along with detailed root-cause analysis capabilities for voice and video monitoring.

LiveAction provided a solution that enabled enhanced visibility and drill-down analysis from flow to packet level. With LiveAction, the agency increased network visibility for better decision-making, ensured the network meets business objectives, and improved performance reporting and analysis.