Case Study: Southern Star Central Gas Pipeline achieves reliable QoS and protected SCADA traffic with LiveAction

Southern Star Central Gas Pipeline protects 6,000-mile SCADA network with LiveAction

Southern Star Central Gas Pipeline, a natural gas transmission company, faced the challenge of ensuring reliable network performance across its vast and remote pipeline infrastructure, which carries critical SCADA data. Their IT team, led by Senior Staff Network Analyst Joe Daniels, needed to implement Quality of Service (QoS) to protect mission-critical information but found the task daunting due to its complexity. They turned to the LiveAction network experience platform (LiveNX) for a solution.

LiveAction provided the visibility needed to successfully implement and verify QoS policies without relying solely on complex command lines. The solution allowed Southern Star to see network flows in real-time, quickly correct configuration errors, and confirm that critical data was protected during periods of congestion. This resulted in a confident, painless rollout with no network outages, ensuring mission-critical data flowed unscathed even during a major bandwidth event, ultimately providing the team with a powerful tool for future network management.

Southern Star Central Gas Pipeline