Case Study: National Surgical Healthcare improves medical imaging transfer with LiveAction

National Surgical Healthcare improves network visibility and QoS in just 2-3 weeks with LiveAction

National Surgical Healthcare, a healthcare company managing over 20 surgical facilities across the U.S., faced a significant challenge in quickly transferring patient-critical medical imaging and documents across its network to its Chicago headquarters. Bursty traffic was causing network contention and impacting core applications. To gain visibility and control, they turned to vendor LiveAction and deployed its LiveNX solution for network performance monitoring and Quality of Service (QoS) management.

LiveAction's solution provided National Surgical Healthcare with the visibility to implement and fine-tune QoS policies, prioritizing critical traffic and optimizing their WAN. The results were immediate, with the QoS project taking only a few days to implement. LiveAction helped eliminate user complaints about network performance, freeing IT staff to focus on other critical issues like security and HIPAA compliance, and ultimately enabled the delivery of higher quality patient services.

National Surgical Healthcare