Case Study: a major cruise line boosts network visibility and productivity with LiveAction

Major Cruise Line saves 20–40% of time with LiveAction

A major cruise line faced challenges with end-to-end network and application performance visibility, needing detailed root-cause analysis to optimize its guest internet experience in a costly satellite (VSAT) environment. To address this, they chose LiveAction's network observability and intelligence solutions.

LiveAction provided a single-pane-of-glass solution with enhanced visibility, enabling drill-down analysis from flow to packets. This implementation saved the networking team 20–40% of their time, led to faster mean time to repair, and improved performance reporting. The major cruise line realized a return on its investment within 7 to 12 months and ensured its network met critical business objectives for guest satisfaction.